Error:2500: Invalid Reference Id, Invalid Reference Id : Line.SalesItemLineDetail.ItemRef

Keep getting this error when pushing orders to QuickBooks Online?


Error:2500: [Invalid Reference Id, Invalid Reference Id : Line.SalesItemLineDetail.ItemRef]


A default setting is not correctly set, or a product mapping is not correctly set.


  1. Visit MyWorks Sync > Settings > Defaults and make sure that your default QuickBooks shipping and coupon products are correctly set.
  2. Visit MyWorks Sync > Map > Products, and ensure your products are correctly mapped.
Was this article helpful?
0 out of 6 found this helpful