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Receive some lines, the whole order, or several orders at once

Receive just the lines that arrived, take a whole order in one step without counting, count one delivery against several orders, receive in stages, and handle orders split across destinations.

The receive card counts what arrived against one order, line by line. Deliveries do not always come that way. This article covers the other shapes: only some lines, the whole order at once, one shipment against several orders, deliveries in stages, and orders split across destinations.

Only some of the lines

Only a few items turned up? You do not have to open the whole order. On the Items card, every line that still has units on order carries a small package button on the right: click it and the Receive stock card opens holding just that line, with the quantity already filled in to what is still outstanding. Change it to what actually arrived, correct the cost if the invoice differs, and receive. To do several lines at once, tick their checkboxes and click Receive selected - the card opens holding just those lines, so you can still adjust any quantity or cost before you receive. A line at the top of the card tells you how many of the order's lines you are looking at, and Show all lines brings the rest back. On a partially received order, Receive & count itself opens the card this way too - holding just the lines with items still outstanding, so the deliveries already put away are not in the way while you count the rest. While the card is open the Items list below it is hidden, so you are only ever reading one copy of the lines.

The rest of the order is untouched either way. Each line keeps its own count of what has arrived and what is still owed, and each delivery records the cost you were actually charged - so if the price changes before the rest ships, the later delivery simply records the new one.

The whole order, without counting

If the delivery matches the order and you have no reason to check it line by line, click Receive on the purchase order and choose Receive all instead. It receives every outstanding item at once - at the PO's own destination, or, on an order split across several destinations, into the destination each item was ordered for - and never opens the card.

Nothing gets typed on this path, so Stockroom asks you to confirm first - and the dialog says exactly what is about to happen:

  • How many units are being received, and which location they are going into.

  • On a split order, that each item is going into the destination it was ordered for, as one receipt per location.

  • The same Update costs and Update prices choices the counting flow offers, with the products whose cost would change listed underneath. Leave both unticked and your catalog stays exactly as it is.

Because nothing was counted line by line, this path cannot tell you a delivery came up short. If something did not turn up, undo the receipt afterwards and receive again with counts - see Fix a delivery: undo a receipt, correct costs, change dates, reopen. This path also always dates the receipt today - to date a delivery in the past, use Receive & count, where the Received date field lives.

One delivery covering several orders

When a supplier sends one shipment against more than one of your open orders, you do not have to receive them one at a time. Open Receive stock on any of them and Stockroom asks Also in this shipment?, listing the other open orders with that supplier. Add the ones that arrived and count everything together; each order still gets its own receipt.

Each order in that list shows your supplier's own order number beside your PO number, when you have recorded one on the order. That is usually the only number the delivery paperwork carries, so it is what tells two orders from the same supplier apart. See Creating and Sending Purchase Orders for where to enter it.

Deliveries in stages

Nothing special to set up - just repeat the flow as each delivery arrives. The Status column keeps score, Max counts always fills with whatever is still outstanding, and each delivery can go to a different location if needed. When the last item is received, the PO moves to Received automatically.

The dates land on your exports too - useful for matching deliveries back to supplier invoices. Once an order has received items, Export CSV on the order adds a Received dates column listing the day each line arrived, one date per delivery. For a per-delivery view across orders - each receipt with its invoice number and landed costs - use Received lines with landed costs (CSV) under Export options on the Purchase orders page. And when printing or downloading the PDF, tick Show received status in PDF options to add Received and Remaining columns - your copy only, never the supplier's.

Orders split across destinations

On a purchase order split across more than one destination, the lines are grouped into a band per location and Receive to location starts on Each item's ordered destination. Count the whole delivery in one pass and every item is received into the location it was ordered for: Stockroom writes one receipt per destination, and each one appears in the order's History card with its own location.

Everything turned up at one store instead? Pick that location in Receive to location and the whole count lands there. Each band then reads either Receiving here or Ordered for another destination, so you can see what is going where before you confirm.

Split one delivery as you count it

Sometimes the boxes all arrive at one shop and you divide them up as you unpack - so much for this store, so much for the next. Pick Split across locations in the Receive to location box at the top of the receive card and each line grows a Going to column.

Press Split on a line and a panel opens under it with a box per location and how many you already have at each. Type what you are sending where. The count on the line does not change - that is still what physically turned up, so scanning works as it always has - and a running left to place figure shows what you have not assigned yet. Put the rest here drops the remainder at the store you are in.

Receive when every line adds up and Stockroom writes one delivery per location, the same as an order that was split when you placed it. A line you never touched lands where you are receiving.

If a line does not add up - more or fewer placed than you counted - nothing is received at all, at any location, and Stockroom tells you which line to fix. Splitting is offered on ordinary orders in a store with more than one location, not on returns or dropship orders.

📸 SCREENSHOT: the receive card with Split across locations picked, one row expanded showing the per-location boxes and the "left to place" line

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