MyWorks supports syncing inventory levels from QuickBooks Online to Shopify, anytime an inventory level is changed in QuickBooks. This is most helpful when using QuickBooks Online as the “master” for your inventory. Since orders placed on Shopify will correctly reduce inventory in QuickBooks as we sync the order into QuickBooks, our ability to sync inventory levels applies to any inventory activities aside from Shopify orders - like when a product is manually edited to change inventory; or new inventory is received.

• Using QuickBooks Online as the “master” for your inventory levels? Read on to review how to enable inventory syncing from QuickBooks Online to Shopify.
   
• Using Shopify as the “master” for your inventory levels? Check out our doc on syncing inventory from Shopify to QuickBooks Online, instead.  
   

There's a few factors to keep in mind before enabling inventory sync - in MyWorks Sync > Settings > Automatic Sync. We'll sync inventory for any products that meet the below conditions:

• The product needs to be an inventory product in both Shopify and QuickBooks Online.
• The products must be mapped together in Map > Products/Variations in our sync.

Once the above conditions are met and inventory sync is enabled in MyWorks Sync > Settings > Automatic Sync, we'll start syncing inventory levels: from QuickBooks to update Shopify to match. If you're not managing inventory in a Shopify or QuickBooks product, we won't sync inventory for that product. 

Syncing inventory to “Available” or “On Hand” in Shopify

Although Shopify has several related fields for inventory levels (Committed, Available & On Hand); QuickBooks only has a single inventory level field. 

Normally, this field in QuickBooks would represent the “Available” inventory - meaning the inventory you have on hand, minus the inventory you've sold - whether it's still on hand, or you've shipped it.

However, this mainly depends on whether you're syncing unfulfilled orders from Shopify to QuickBooks, or not. If you are, then your QuickBooks inventory would correspond to the Available inventory field in Shopify. If you only sync fulfilled orders to QuickBooks, and not unfulfilled orders; your QuickBooks inventory would correspond to your On Hand inventory in Shopify. 

So, MyWorks allows you to control which Shopify inventory field we update to match your QuickBooks inventory. This can be controlled in MyWorks Sync > Settings > Product. By default, this is set to Available, but can be changed to On Hand.    

Handling multiple Shopify Locations

When you have more than one location in Shopify, MyWorks can still sync inventory from QuickBooks to Shopify. But, since QuickBooks Online doesn't support separate inventory locations, we'll sync inventory in a way that ensures that the total of the Shopify product matches the inventory level in QuickBooks - allowing you to treat QuickBooks as tracking the “total” amount in inventory.

The way MyWorks handles this is by changing inventory for one Shopify location to result in the total inventory in the Shopify product (across all warehouses) matching the QuickBooks inventory level. The Shopify location we use can be set in MyWorks Sync > Settings > Product:

Once set, inventory would sync like the below example:

Starting: QuickBooks has 12 in stock, and the Shopify product also has 12 total:
Location 1 - 3 in stock
Location 2 - 4 in stock
Location 3 - 5 in stock

Then: QuickBooks changes to 14. We'd update the Shopify location set in our settings above - which for example, is Location 2. This would result in this Shopify product having:
Location 1 - 3 in stock
Location 2 - 6 in stock
Location 3 - 5 in stock