Error Number 3000:The given object ID "" in the field "list id" is invalid.

Are you seeing this error when syncing orders into QuickBooks Desktop?

Error

Error Number:3000

Error:The given object ID "" in the field "list id" is invalid.

This error usually occurs when a setting/value that's required for us to sync the order into QuickBooks is blank in our settings/mappings - usually a default product or tax code, or if you're syncing orders as Sales Receipts - a bank account not set in Map > Payment Methods.

Troubleshooting Steps

  • Check to ensure that all the dropdowns in MyWorks Sync > Settings > Default are set.
  • Check MyWorks Sync > Settings > Tax Codes and ensure all of the dropdown are chosen.
  • Check MyWorks Sync > Map > Payment Methods (if orders are set to sync as sales receipts) and ensure that payment syncing is enabled for your gateways, and a bank account is set.
  • Check MyWorks Sync > Map > Tax Rates and ensure the necessary tax rates are mapped.
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