Are you seeing this error when syncing orders into QuickBooks Desktop using MyWorks Sync?

Error

Error Number:3000

Error: The given object ID "" in the field "list id" is invalid.

This error usually occurs when a setting/value that's required for us to sync the order into QuickBooks is blank in our settings/mappings - usually a default product or tax code, or if you're syncing orders as Sales Receipts - a bank account not set in Map > Payment Methods.

Troubleshooting Steps

• Ensure all the dropdowns in MyWorks Sync > Settings > Default are set.
• Check MyWorks Sync > Settings > Tax Codes and ensure all of the dropdowns are chosen.
• Check MyWorks Sync > Map > Payment Methods (if orders are set to sync as sales receipts) and ensure that payment syncing is enabled for your gateways and a bank account is set.
• Check MyWorks Sync > Map > Tax Rates and ensure the necessary tax rates are mapped.