While WooCommerce doesn't support Gift Cards by default, MyWorks Sync does include support for several gift card solutions to ensure our users can achieve the desired levels of automation while still making gift cards available on their WooCommerce deployments.
Gift Card Purchases
By and large, MyWorks Sync can handle syncing orders where a gift card is purchased natively.
A user would, depending on the gift card plugin being used, set up a new product in their WooCommerce store named "Gift Card", which they would then be able to map to a product in their QuickBooks named "Gift Card", for example.
Usually, this QuickBooks product named Gift Card would be tied to a Liability account (instead of an income account like a normal product) - to track and balance out the Gift Card purchases vs. Gift Card redemptions. The price of your gift card product in QuickBooks doesn’t matter to MyWorks Sync, the amount from the WooCommerce order would be used in all cases and synced to the QuickBooks Transaction.
A conversation with your accountant is recommended to review how this is set up in your QuickBooks company.
Gift Card Redemptions
When a gift card is used in WooCommerce to partially or fully pay for a WooCommerce Order, MyWorks Sync can include that redemption in the QuickBooks order synced - as a negative line item, using the Gift Card product in QuickBooks.
This would ensure the redemption correctly records to the same liability account mentioned above.
The ability of MyWorks Sync to recognize this "redemption" in the WooCommerce order is dependent on which plugin is being used on your WooCommerce store. Using a supported plugin from the below list will guarantee that redemptions are able to be synced to QuickBooks.
This support can be enabled in MyWorks Sync > Compatibility in your WooCommerce admin area. A section will show based on the gift card plugin in use, and the "Gift Card" product may be set here.