Error 6000: A business validation error has occurred while processing your request

Written by the MyWorks Team

Updated at July 27th, 2024

Table of Contents

Error Troubleshooting Steps

Are you seeing this error when syncing orders into QuickBooks Online?

Error:6000: [A business validation error has occurred while processing your request], with one of the below messages:

Something this action required is no longer available. Another user may have deleted it. Please refresh your screen to see the current information.
An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again. If the problem persists, contact customer support.

This error usually occurs:

When some type of data (customer, product, account) has been recently deleted in QuickBooks, and our sync isn't aware of this deletion.
A tax-related setting/mapping is incorrectly set/missing in our sync.

Visit MyWorks Sync > Dashboard and click Refresh Customers & Products to update our sync with the latest QuickBooks customers/products. This will also update mappings if a customer/product has been deleted in QuickBooks.
If the error remains when re-pushing the order over, check your settings in MyWorks Sync > Settings - ensure all settings in the Default and Tax tab are correctly set, then save.
If the error remains, check your tax mappings in MyWorks Sync > Map. Ensure everything is correctly mapped to corresponding rates in QuickBooks, then click save.

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