Error Number 3000:The given object ID "" in the field "list id" is invalid.

How to resolve the MyWorks Sync Log Error 3000

Written by the MyWorks Team

Updated at July 5th, 2023

Table of Contents

Are you seeing this error when syncing orders into QuickBooks Desktop using MyWorks Sync?


Error Number:3000

Error: The given object ID "" in the field "list id" is invalid.

This error usually occurs when a setting/value that's required for us to sync the order into QuickBooks is blank in our settings/mappings - usually a default product or tax code, or if you're syncing orders as Sales Receipts - a bank account not set in Map > Payment Methods.

Troubleshooting Steps

  • Ensure all the dropdowns in MyWorks Sync > Settings > Default are set.
  • Check MyWorks Sync > Settings > Tax Codes and ensure all of the dropdowns are chosen.
  • Check MyWorks Sync > Map > Payment Methods (if orders are set to sync as sales receipts) and ensure that payment syncing is enabled for your gateways and a bank account is set.
  • Check MyWorks Sync > Map > Tax Rates and ensure the necessary tax rates are mapped.