Error:2240 - Number out of range, The number is not within supported range

Troubleshooting Myworks Sync Log Error: 2240

Written by the MyWorks Team

Updated at June 30th, 2023

Table of Contents

Keep getting this error when pushing orders to QuickBooks Online using MyWorks Sync?

Error

Error:2240: [Number out of range, The number is not within supported range. Min:0 Max:2,147,483,647 supported. Supplied value:-1]

Cause

This error usually never shows on its own; it's almost always coupled with a "Duplicate Name Exists" error, which is the cause of this Number out of Range error. This error typically occurs when pushing an order to QuickBooks Online, and the related customer exists already in QuickBooks but isn't mapped.

Resolutions