Error Number:20038 Error:Internal error (Node SalesReceiptItemAdd - '' is not a valid integer value)

Keep getting this error when syncing a WooCommerce order to QuickBooks POS?

 

Error:

Error Number:20038

Error:Internal error (Node SalesReceiptItemAdd - '' is not a valid integer value)

 

Cause:

This error usually happens when both of the two conditions below are met, and can be resolved by adjusting one of them:

1. A product in the order isn't mapped, and

2. There's nothing set as a QuickBooks POS department at MyWorks Sync > Settings > Default - this means that there is nothing we can use for that line item in the order.

 

Resolution:

  1. In MyWorks Sync > Settings > Default - set a default QuickBooks POS department. This is necessary for us to be able to add a product into QuickBooks POS.
  2. Or, In MyWorks Sync > Map > Products - make sure the products on this order are correctly mapped.
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