Comments, mentions and attachments on a purchase order

A purchase order carries its own conversation and its own paperwork. Comments and @mentions keep your team on the same page without leaving the order, and the Attachments card keeps the supplier's documents with it.

Every saved purchase order has a History card at the bottom, and at the top of it is a comment box. Type in Leave a comment, press Post, and your note joins the timeline alongside everything else that happened to the order - when it was emailed, received, or closed. It works the same way in the Shopify admin and on go.stockroom.app.

Comments are for your team. They never appear on the purchase order PDF, in the email your supplier gets, or on the page your supplier uses to confirm the order.

Comments can be closed out when they are dealt with. Each one has a tick button that marks it Resolved, and the row then says who resolved it. The comment itself stays exactly where it is - resolving is not deleting - and the undo button beside it opens the thread again. Anyone on your team can resolve a comment, including one somebody else wrote, because the person who sorts out a wrong size is rarely the person who reported it. Editing and deleting are still limited to whoever wrote the comment.

You do not have to open an order to find out whether it needs attention. On the Purchase orders list, an order with a comment nobody has resolved shows an amber speech-bubble mark beside its number. Hover it - or tap it on go.stockroom.app - and you see how many there are and the first few, with who wrote each one. Resolve them and the mark goes.

📸 SCREENSHOT: The purchase orders list with the amber comment mark beside a PO number, its hover bubble open

Type @ and start typing a name - pick it from the list, and that person gets an email saying you mentioned them, with your comment quoted and a link straight to the order. You can also just type the name out; Stockroom matches it either way.

The list shows the people who have opened Stockroom on your store. Shopify only lets apps read a store's full staff list on Plus and Advanced plans, so a colleague who has never opened Stockroom will not be there yet - once they open it once, they can be mentioned from then on.

Editing a comment to add another name emails only the person you just added, so you can fix a typo without emailing everyone again. Anyone who would rather not get these emails can turn them off from the link at the bottom of one - that stops the email only, and comments still show up on the order.

You can Edit or Delete your own comments from the icons on the right of the row. An edited comment says so. Nobody can change or remove someone else's comment.

Supplier invoices, quotes, packing slips, a photo of a damaged carton - anything that belongs with this order can live on it. Drag files onto the Attachments card, or click the card to browse. You get 5 files per order at up to 10 MB each, and Stockroom takes PDFs, images (png, jpg, jpeg, gif, webp, heic), spreadsheets (csv, xls, xlsx) and documents (doc, docx, txt, rtf). View opens a file in a new tab, and the delete button beside it removes the file.

You do not have to save first. Drop files on a brand-new purchase order or return and they upload the moment you save it, so the paperwork and the order go in together.

Documents your supplier emails in arrive by themselves. If you forward a supplier invoice or packing slip to your store's Stockroom address and it names one of your open purchase orders, the file is attached to that order for you and the row is marked Emailed in. There is nothing to upload a second time. See Email documents into Stockroom for the address and what else it can do. Files that arrive this way count towards the same five, and an order already holding five keeps the files you put there - the document still shows in the order's own banner.

Your files stay inside Stockroom unless you choose to send them. When you click Email to supplier, the dialog offers a checkbox reading Also attach the 2 uploaded files - with your own count and total size - and it starts unticked every time. Tick it and your files ride along with the PO PDF. One email has room for roughly 7 MB of files beside the PDF: anything over that is skipped rather than failing the send, and the dialog tells you before you click.