MyWorks Sync makes handling refunds issued in Shopify easy to sync to QuickBooks Online!
When a refund is issued in Shopify, MyWorks will sync a separate transaction (a Refund Receipt) into QuickBooks. This will be include the line items refunded in Shopify and recorded to the QuickBooks Online Bank Account specified in MyWorks Sync > Settings > Payment Methods.
Syncing refunds automatically or manually
Refund syncing can be enabled within each payment method in your Shopify store by visiting MyWorks Sync > Settings > Payment Methods.
Once enabled, MyWorks will automatically sync new/future refunds issued in Shopify into QuickBooks.
Additionally, it's also possible to sync past refunds from Shopify into QuickBooks by visiting the MyWorks Sync > Push > Orders page. Pushing an order will also sync the refund for it, if it exists in Shopify.