MyWorks supports syncing Shopify orders that contain discounts to QuickBooks Desktop in several ways. These can be controlled in MyWorks Sync > Settings > Order in our app in Shopify, and only one of these approaches can be enabled at a time.
Syncing discounts as a separate line item
By default, MyWorks can sync discounts in the order to a separate, negative line item in the QuickBooks order. If there are multiple coupons in the Shopify Order, each coupon would have its own negative line item in the QuickBooks order. This can be enabled by setting the Default Discount product in MyWorks Sync > Settings > Default.
Syncing discounts within each line item
Instead of syncing all order discounts to the Subtotal field, MyWorks can reflect the discount within each line item in the order in QuickBooks, for cases where the discount in the Shopify order is reflected in one or more of the line items in the order. This would show each of these line items in QuickBooks as the “net” amount after the discount.
