What happens when I reach my limit?
All MyWorks Sync plans except for our Soar plan contain a maximum number of orders that can be synced in a certain month (the 1st through the last day of the month). If a user reaches this monthly order sync limit, MyWorks Sync will not automatically upgrade a user’s plan. Instead, the user will see a message in their WP-Admin>MyWorks Sync>Log that will read: “Order Sync Limit Reached”
MyWorks order sync limits are listed on our plans & pricing page.
Sync limits reset on the 1st day of each month, but plans can be changed in the MyWorks dash.
Upgrading to continue syncing
You can upgrade your plan in the MyWorks Account Area and refresh your license in the connection tab of your MyWorks Sync Widget in your WP-Admin [yourwebsite.yourdomain/wp-admin]. The plan change will take effect immediately.
To upgrade your plan:
- Navigate to the MyWorks Dash
- Clicking on the relevant plan
- Selecting the "change plan" button and chosing your prefered plan and billing cycle
To have those changes take immediate effect in WooCommerce:
While MyWorks Sync will usually, in an hour or so, communicate with your WP-Admin that your plan has been upgraded, a manual refresh of this license is necessary if you wish to use the upgraded plan immediately. Go to your WP-Admin>MyWorks Sync>Connection>Refresh License.
