Using the Web Connector with multiple computers/users

How to configure MyWorks Sync on multiple Web Connectors

Written by the MyWorks Team

Updated at June 5th, 2024

The Intuit QuickBooks Web Connector is a Windows application developed by Intuit, included with your QuickBooks install - that allows data exchange with QuickBooks Desktop and is how MyWorks Sync connects WooCommerce with QuickBooks Desktop.

For general information on using the Web Connector with MyWorks Sync, you may visit our documentation article here.

Sometimes you may have multiple users (with their own computer or user account) in your company who would like to use the Web Connector to sync data from your site with your QuickBooks company.

Since our application is installed in the Web Connector on a per user/account basis - this is possible, but just requires adding our application to each desired QuickBooks computer.

It's also important to note that we recommend only one Web Connector should be running a sync at the same time.


Adding our application to multiple Web Connectors

  1. Visit MyWorks Sync > Connection in your wp-admin, on the user's computer you wish to connect to MyWorks Sync.
  2. Click the Generate QWC file button to download a connection file on their computer.
  3. Double click this connection file and proceed through the prompts to add it to their QuickBooks.

Important Notes/Tips

  • Only one user should be running a sync at a time. We recommend you only have the Web Connector open on one computer at a time to ensure this.
  • The username/password set in MyWorks Sync > Connection on your site must remain the same and unchanged when generating QWC files for multiple users. If it is changed at any time, you will receive unexpected results and authentication errors for some users, and would need to regenerate the connection file for all users.